Apple moved Tokyo customers that were lined up for the iPhone 5s to shelter inside the store, just before a typhoon hit the city.
Heavy winds and torrential rains resulted in flash flood warnings for parts of the country and some areas were ordered to evacuate.
You can see a clip of those in line being moved into the empty Ginza Store, which hadn’t opened, at a little after 7:30am. There, they were allowed to bring in their wet possessions, rest in the Apple Store theater until 10am, and were even given bottled water.
“I was so moved how Apple treats its customers,” said YouTube user AppTaylor.